ISO 9001:2026 Lead Implementer Course

Course Curriculum

Introduction
	Introduction to the course	00:00:00
Module 1 - Introduction to ISO 9001
	Introduction to Module 1	00:00:00
	What is ISO 9001?	00:00:00
	The structure of ISO 9001	00:00:00
	How ISO 9001 works	00:00:00
	Quality management principles in ISO 9001	00:00:00
	Introduction to the Quality Management System	00:00:00
	Implementing ISO 9001 requirements	00:00:00
	Implementing ISO 9001 as a project	00:00:00
	Documenting ISO 9001 requirements	00:00:00
	ISO 9001 Benefits	00:00:00
	Your next steps	00:00:00
	Certification FAQs	00:00:00
	Recap quiz	00:00:00
Module 2 - Establishing the QMS: Context, direction and leadership
	Introduction to Module 2	00:00:00
	Understanding your organization and its context [clause 4.1]	00:00:00
	Understanding the needs and expectations of interested parties [clause 4.2]	00:00:00
	Determining the scope of the QMS [clause 4.3]	00:00:00
	Establishing the QMS and its processes: the process approach [clause 4.4]	00:00:00
	Leadership and commitment [clause 5.1]	00:00:00
	Quality Policy [clause 5.2]	00:00:00
	Organizational roles, responsibilities and authorities [clause 5.3]	00:00:00
	Your next steps	00:00:00
	Recap quiz	00:00:00
Module 3 - Planning and enabling the QMS
	Introduction to Module 3	00:00:00
	Addressing risks and opportunities [clause 6.1]	00:00:00
	Quality objectives [clause 6.2]	00:00:00
	Planning of changes [clause 6.3]	00:00:00
	Resources, people and organizational knowledge [clauses 7.1.1, 7.1.2 and 7.1.6]	00:00:00
	Infrastructure and process environment [clauses 7.1.3 and 7.1.4]	00:00:00
	Monitoring and measuring resources [clauses 7.1.5]	00:00:00
	Competence [clause 7.2]	00:00:00
	Awareness [clause 7.3]	00:00:00
	Communication [clause 7.4]	00:00:00
	Documented information [clause 7.5]	00:00:00
	Your Next Steps	00:00:00
	Recap Quiz	00:00:00
Module 4 - Operating the QMS
	Introduction to Module 4	00:00:00
	Operational planning and control [clause 8.1]	00:00:00
	Requirements for products and services [clause 8.2]	00:00:00
	Design and development of planning and inputs [clause 8.3]	00:00:00
	Design and development controls, outputs and changes [clause 8.3]	00:00:00
	Control of externally provided processes, products and services [clause 8.4]	00:00:00
	Control of production and service provision [clause 8.5]	00:00:00
	Post production activities [clauses 8.5 and 8.6]	00:00:00
	Control of nonconforming outputs [clause 8.7]	00:00:00
	Operating the QMS [clause 8]	00:00:00
	Your next steps	00:00:00
	Recap quiz	00:00:00
Module 5 - Evaluating and Improving the QMS
	Introduction to Module 5	00:00:00
	Monitoring, measurement, analysis and evaluation [clause 9.1]	00:00:00
	Internal audit [clause 9.2]	00:00:00
	Management review [clause 9.3]	00:00:00
	Continual Improvement [clause 10.1]	00:00:00
	Nonconformities and corrective actions [clause 10.2]	00:00:00
	Your next steps	00:00:00
	Recap quiz	00:00:00
Module 6 - Getting the project approved
	Introduction & suggested reading	00:00:00
	What is your situation?	00:00:00
	For consultants: Get more sales meetings with prospects	00:00:00
	How to get the interest of top management in your project?	00:00:00
	How to present the project	00:00:00
	Other techniques for presenting the project	00:00:00
	For consultants: Writing a great proposal	00:00:00
	Recap quiz	00:00:00
Module 7 - Prepare for the implementation
	Introduction & suggested reading	00:00:00
	Define the scope of the project	00:00:00
	Key stages of the project	00:00:00
	Tips for project management	00:00:00
	Estimating the project	00:00:00
	Communication	00:00:00
	Use of tools	00:00:00
	Define roles and responsibilities	00:00:00
	Project manager beware	00:00:00
	Project documentation	00:00:00
	Write a Project Plan	00:00:00
	Kick-off meeting	00:00:00
	Recap quiz	00:00:00
Module 8 - Implementation of a management system
	Introduction & suggested reading	00:00:00
	Executing the project work	00:00:00
	Work assignment	00:00:00
	Managing work assignments and resources	00:00:00
	Enabling smooth project execution	00:00:00
	Gathering information and recommending changes	00:00:00
	Introducing documentation and changes in day-to-day use	00:00:00
	Overcoming the resistance to change	00:00:00
	Recap quiz	00:00:00
Module 9 - Monitor, control and completing the project
	Introduction & suggested reading	00:00:00
	Verifying and issuing a status report	00:00:00
	Communication about the project status	00:00:00
	Monitor and control meeting	00:00:00
	Internal audit	00:00:00
	Management review purpose	00:00:00
	Management review preparation and execution	00:00:00
	Acceptance and implementation closure	00:00:00
	Recap quiz	00:00:00
Module 10 - Taking the organization for the certification
	Introduction & suggested reading	00:00:00
	Go for certification or not?	00:00:00
	Choose a certification body	00:00:00
	Certification process	00:00:00
	Stage 1 and Stage 2 audits	00:00:00
	Prepare the certification audit	00:00:00
	Logistics of the certification audit	00:00:00
	Preparing your people for the certification audit	00:00:00
	What to expect from the certification auditors	00:00:00
	After the certification audit	00:00:00
	Recap quiz	00:00:00
Module 11 - Maintaining the certification
	Introduction & suggested reading	00:00:00
	Keeping the certification	00:00:00
	Improving the management system	00:00:00
	Top management leadership and example	00:00:00
	Keep the management system updated	00:00:00
	Until the next surveillance audit	00:00:00
	What is the surveillance audit	00:00:00
	Recap quiz	00:00:00
Instructions for taking the exam
	Instructions for taking the exam and obtaining the certificate	00:00:00

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ISO 9001:2026 Lead Implementer Course

Course Curriculum

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