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ISO 9001:2015 Internal Auditor Course

In this free online course you’ll learn everything you need to know about ISO 9001, but also how to perform an internal audit in your company. The course is made for beginners in quality management and internal auditing, and no prior knowledge is needed to take this course. If you like this course, you can go for the certification exam.

The exam from this course is certified by Exemplar Global (formerly RABQSA). After passing the exam you will receive a certificate proving that you attained Quality Management System and Management System Auditing competencies.

The course is organized into 8 modules, where each module has several video lectures and activities that will help you learn more quickly, as well as a practice exam that will prepare you for the certification exam – please see below for the content of each module. All the video lectures are pre-recorded, so you can take the course from anywhere, at any time for your convenience.

  • The total course duration, including the reading of required materials, is approximately 15 hours.
  • Materials provided in the course (video lectures, articles, and activity questions) are everything you need to successfully pass the certification exam.
  • There is no time limit for taking the course, but it is recommended that you finish it within two weeks’ time.
  • The access to this course and to the practice exams is completely free; the fee for the certification exam is US$ 449– after you pass the exam you’ll receive your certificate in a matter of days.
ISO training | ISO 9001:2015 Internal Auditor Course
Course instructor: Strahinja Stojanovic
Course language: English
4578 students
The course instructor is Strahinja Stojanovic, who has rich experience with ISO 9001, but also with ISO 14001 and OHSAS 18001 as a consultant, certification auditor, and trainer. He is the author of numerous articles in the leading ISO 9001 blog, and also of the ISO 9001 Documentation Toolkit.

Course Curriculum

Introduction
Introduction to the course
Module 1 - Introduction to ISO 9001
Introduction & suggested reading
What is ISO 9001?
The structure of ISO 9001
Quality management principles in ISO 9001
Introduction to the Quality Management System
Implementing ISO 9001 requirements
Implementing ISO 9001 as a project
Documenting ISO 9001 requirements
ISO 9001 Benefits
Related documentation
Practice exam
Module 2 - The planning phase
Introduction & suggested reading
Understanding your organization and its context [clause 4.1]
Understanding the needs and expectations of interested parties [clause 4.2]
Determining the scope of the QMS [clause 4.3]
Leadership and commitment [clause 5.1]
Quality Policy [clause 5.2]
Organizational roles, responsibilities and authorities [clause 5.3]
Addressing risks and opportunities [clause 6.1]
Quality objectives [clause 6.2]
Resources [clause 7.1]
Competence [clause 7.2]
Awareness [clause 7.3]
Communication [clause 7.4]
Documented information [clause 7.5]
Related documentation
Practice exam
Module 3 - Operation
Introduction & suggested reading
Operational planning and control [clause 8.1]
Requirements for products and services [clause 8.2]
Design and development of planning and inputs [clause 8.3]
Design and development controls, outputs and changes [clause 8.3]
Control of externally provided processes, products and services [clause 8.4]
Control of production and service provision [clauses 8.5 ]
Post production activities [clauses 8.5 and 8.6]
Control of nonconforming outputs [clause 8.7]
Operating the QMS [clause 8]
Related documentation
Practice exam
Module 4 - The Check and Act phases
Introduction & suggested reading
Monitoring, measurement, analysis and evaluation [clause 9.1]
Internal audit [clause 9.2]
Management review [clause 9.3]
Nonconformities and corrective actions [clause 10.1]
Continual improvement [clause 10.2]
Related documentation
Practice exam
Module 5 - Introduction to the internal audit
Introduction & suggested reading
Internal vs. external audit
The main purpose of the internal audit
Requirements of ISO 9001
Criteria for selecting the internal auditor
The audit findings
Nonconformities
Observations
Major and minor nonconformities
Definition of major nonconformity
ISO 19011
Related documentation
Practice exam
Module 6 - Organizing the internal audit
Introduction & suggested reading
Organizing the internal audit
Internal audit procedure
Annual audit program
Audit plan for an individual audit
Related documentation
Practice exam
Module 7 - Internal audit elements
Introduction & suggested reading
Internal audit elements
Document review
Creation of the checklist
Internal audit report
Corrective action requests
Corrective action follow up
Related documentation
Practice exam
Module 8 - The main audit
Introduction & suggested reading
Auditor assumptions
Techniques for finding evidence
Sampling the records
Recording the evidence
Interviewing techniques
Related documentation
Practice exam
Instructions for taking the exam and obtaining the certificate

Course Reviews

  1. 9001 Review
    Pros: The course really is free and you can go back to review if you forget some of the details. I found that I could watch a couple segments, tend to my work duties and come back for more. That way I could cover one or two modules per day. I recommend the approach, it would have been overwhelming to do it all in one sitting. The instructor speaks clearly and makes an otherwise drab subject interesting. While I have fallen asleep in some ISO presentations, the speaker does a good job engaging your attention. The best activities were the ones where the student drags answers to match or where the student drags answers into the right order. That’s how the game Continuum is structured on Lumosity. I think you should have more activities like that.

    Cons: I think the course needs better and more frequent activities. The most common activity is a brief True-False or multiple choice quiz. Everyone is good at something, I am a good test taker. I could often answer the activity question by the way it was worded before watching the video segment. If you use multiple choice or true-false, you should have more questions. For some multiple choice questions, there are several correct choices and the student is expected to select all of them. The danger with this approach is that some of the choices are more correct than others. So you wind up selecting two of three correct answers and missing the third. This is especially galling if the third correct answer is also the least correct answer.

    If, instead of testing students understanding of several concepts at once, you ask more questions and deal with one concept at a time, I think you’ll get a better educational outcome. Have the website keep track of each student’s score on the test. If they fail, don’t just tell them the correct answers, make them go back and take it again. Everyone learns by doing, being asked to retake a test is a privilege rather than a burden. It also reinforces the learning. If one’s only objective were to sit through the videos I would not care about the activities. But if you, like me, really need to improve your understanding of Internal Audits, you will need more than the activities offered here.

  2. 9001:2015 - Internal Auditor Course - Organization and Contents
    I found this course very clear and well structured.
    There are a lot of references to useful documentations.
    The quality of the videos are very good and the course instructor, Strahinja Stojanovic, is very clear in the explanations.
    I’m finisching my revision and as soon as possible I’ll apply for the certification exam.

    p.s. Even if some information are already included in this course, it would be very useful to have a course dedicate to the ISO 19011.

  3. Profile photo of NellieN NellieN says:

    Internal Audit Course
    Excellent information

  4. Profile photo of dario_tn dario_tn says:

    Internal Auditor Course
    Very good course

  5. Profile photo of Bevc Bevc says:

    9001:2015 - Internal Auditor Course
    Course content very clear and concise.
    Overall very enjoyable.

  6. Useful course but the questions are quite tricky!
    I am concerned that the questions are quite difficult to answer. The answer to the question may be correct but if there is a ‘more correct’ answer you get it marked as wrong. I think it would really useful to have a lot more practice questions so that you get used to the style.

  7. Profile photo of ganeshm42 ganeshm42 says:

    ISO 9001 2015 IA course
    IA course is very useful, simple and informative..More questions can be included in practice exam..Thanks

  8. Profile photo of Shirl Shirl says:

    Internal Auditor Course
    Excellent course, very enjoyable.

  9. Profile photo of Jelena Jelena says:

    ISO 9001:2015 INTERNAL AUDITOR COURSE
    Thanks to devoted team! Live chat tool and messages are helpful.
    I personally like on-line training when you have the possibility to continue whenever you have free time. Well structured / reasons for actions are summarized. It always help not to miss tiny things to check or ask.
    The reason why I started this course – to get clear the message of new standard, that most of procedures and Manual are not mandatory & that with 2015 edition content of QMS docs will be reduced considerably. This is not the case. If Company will stick only to mandatory procedures and records, then auditor should rely only on interviews… and for most of findings made by auditor one can reply “I was not trained or informed”. This will be words-against-words discussion. I plan to reorganize QMS that we have for 2008, adding Context & Risk evaluation. Rising knowledge level and involvement of company staff in QMS process could be achieved by introducing people to process they are involved in and their relevant responsibilities that are summarized in writing.

  10. Std 9001
    good class and you can go at your own pace. I like the additional documentation supplied before each session. The instructor is clear and easy to understand. I like the trial exam questions however, I agree with other comments, when you miss one multiple choice item you miss the entire question. Based on the way the question is worded, there may be some inconsistencies there. I am planning on having the entire internal auditors take this course for their recertification.

  11. Good material but needs more wow factor.
    Good learning material but it seems to get boring at times. Reading a bunch of articles and watching the videos could have more wow factor to keep people more interested. Also i do not like the multiple choice questions with more than one answer. This is because i may have all the answers right except 1 but it then says i am incorrect. This kind of makes me nervous to take the actual exam.

  12. Profile photo of tarunkg tarunkg says:

    Very brief but good learning material
    Very brief, nicely structured course – Really helpful

  13. Profile photo of don jak don jak says:

    Excellent learning material
    Great learning material for knowing the relevant requirement of the standard very well and skills required for auditing, however you may consider separating the auditor file from the foundation file to allow easy access and navigation, any repetition the older folks say is the mother of learning.

  14. Profile photo of Mon Mon says:

    Very good
    Very good, comprehensive, nicely structured course – really liked it.

  15. very good
    well structured and precisely presented.

  16. Profile photo of onestdan onestdan says:

    ISO 9001:2015 INTERNAL AUDITOR COURSE
    Very clear, very concise, well structured, easy to follow and understand.

  17. Profile photo of Redspot Redspot says:

    ISO 9001:2015 Internal Auditor Course
    Well presented and understandable. Would like to see more practice exams. Quality Manager, Redspot Soap

  18. ISO 9001:2015 Internal Auditor Course
    The short videos are easily followed and one big advantage is that you can go at your own speed

  19. Profile photo of ebocanegra ebocanegra says:

    ISO 9001:2015 Internal Auditor Course
    Very clear and easy to follow.
    Congratulations.

  20. Profile photo of Trayana Trayana says:

    Well structured
    Once again – the way the course is split in small sections is really good.

  21. ISO 9001:2015 Internal Auditor Course
    interressting

  22. ISO 9001:2015 Internal Auditor Course
    interressting ; i would like to be certified for this course .It is a bit expensive

  23. Profile photo of donald donald says:

    ISO 9001:2015 Internal Auditor Course
    I only missed some more details in Risk Management Treatment plan

  24. 14001:2015 internal auditing
    Skill for writing nonconformity reports could have been covered in more detail

Frequently Asked Questions

The materials provided in the course – recorded video lectures, quizzes, reading, and other activities – are everything you need to successfully pass the exam and obtain the certificate. The best part is: they are completely free with unlimited access!

You can access the course using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet link will also be needed. And, of course, enough time to attend the course.

The course is a combination of recorded video lectures, quizzes, reading, and other activities – the course takes you through all these materials in an optimal way.

After you finish attending the course, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.

The exam, as well as the whole course, is completely done online, from your office, your home, or any other place convenient for you. For the exam we use an online proctoring service – click here to learn more.

Well, we have to make money somehow :). We have made most of the course freely available, but to access the exam and get the certificate you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending the classroom-type course.

None. The course was made in such a way that a beginner in this topic can easily understand it.

You can access it any time – the course is a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.

No, you can attend the course as long as you like; however, you should try to finish it in a couple of weeks because otherwise, you won’t get enough benefits out of it.

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