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  • Access video lectures for free
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  • 10 MODULES
  • COURSE DURATION: 20 hours
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  • 1-Day online or classroom workshop
  • Access to documentation tutorials
  • Access to course script
  • Price US$ 1697

ISO 9001:2015 Lead Implementer Course

In this online course, you’ll learn everything you need to know about ISO 9001, plus how to become an independent consultant for implementing a Quality Management System according to ISO 20700. The course is made for beginners in quality management and consulting, so no prior knowledge is needed to take this course.

The exam from this course is globally recognized proof that you are competent in performing the role of ISO 9001 consultant or ISO 9001 practitioner. This kind of certificate will give you better career prospects because a majority of companies will search for professionals with this kind of formal certificate.

The course is organized into 3 parts: video lectures, a workshop, and an online exam. Each part will bring you closer to becoming a certified ISO 9001 Lead Implementer. Additionally, we will provide you with access to video tutorials for writing ISO 9001 procedures and other mandatory documents to help you to become an independent ISO 9001 implementer.

Course Curriculum

Introduction
Introduction to the course 00:00:00
Module 1 - Introduction to ISO 9001
Introduction & suggested reading 00:00:00
What is ISO 9001? 01:00:00
The structure of ISO 9001 03:00:00
Quality management principles in ISO 9001 02:00:00
Introduction to the Quality Management System 01:30:00
Implementing ISO 9001 requirements 02:30:00
Implementing ISO 9001 as a project 01:00:00
Documenting ISO 9001 requirements 04:00:00
ISO 9001 Benefits 04:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 2 - The planning phase
Introduction & suggested reading 00:00:00
Understanding your organization and its context [clause 4.1] 02:30:00
Understanding the needs and expectations of interested parties [clause 4.2] 02:00:00
Determining the scope of the QMS [clause 4.3] 02:00:00
Leadership and commitment [clause 5.1] 02:00:00
Quality Policy [clause 5.2] 01:00:00
Organizational roles, responsibilities and authorities [clause 5.3] 02:30:00
Addressing risks and opportunities [clause 6.1] 03:30:00
Quality objectives [clause 6.2] 02:30:00
Resources [clause 7.1] 02:30:00
Competence [clause 7.2] 01:30:00
Awareness [clause 7.3] 01:30:00
Communication [clause 7.4] 01:30:00
Documented information [clause 7.5] 04:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 3 - Operation
Introduction & suggested reading 00:00:00
Operational planning and control [clause 8.1] 04:00:00
Requirements for products and services [clause 8.2] 06:00:00
Design and development of planning and inputs [clause 8.3] 05:30:00
Design and development controls, outputs and changes [clause 8.3] 05:00:00
Control of externally provided processes, products and services [clause 8.4] 03:00:00
Control of production and service provision [clauses 8.5 ] 04:00:00
Post production activities [clauses 8.5 and 8.6] 03:00:00
Control of nonconforming outputs [clause 8.7] 03:30:00
Operating the QMS [clause 8] 02:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 4 - The Check and Act phases
Introduction & suggested reading 00:00:00
Monitoring, measurement, analysis and evaluation [clause 9.1] 05:00:00
Internal audit [clause 9.2] 03:00:00
Management review [clause 9.3] 04:30:00
Nonconformities and corrective actions [clause 10.1] 04:00:00
Continual improvement [clause 10.2] 02:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 5 - Getting the project approved
Introduction & suggested reading 00:00:00
What is your situation? 00:00:00
For consultants: Get more sales meetings with prospects 00:00:00
How to get the interest of top management in your project? 00:00:00
How to present the project 00:00:00
Other techniques for presenting the project 00:00:00
For consultants: Writing a great proposal 00:00:00
Practice exam 00:00:00
Module 6 - Prepare for the implementation
Introduction & suggested reading 00:00:00
Define the scope of the project 00:00:00
Key stages of the project 00:00:00
Tips for project management 00:00:00
Estimating the project 00:00:00
Communication 00:00:00
Use of tools 00:00:00
Define roles and responsibilities 00:00:00
Project manager beware 00:00:00
Project documentation 00:00:00
Write a Project Plan 00:00:00
Kick-off meeting 00:00:00
Practice exam 00:00:00
Module 7 - Implementation of a management system
Introduction & suggested reading 00:00:00
Executing the project work 00:00:00
Work assignment 00:00:00
Managing work assignments and resources 00:00:00
Enabling smooth project execution 00:00:00
Gathering information and recommending changes 00:00:00
Introducing documentation and changes in day-to-day use 00:00:00
Overcoming the resistance to change 00:00:00
Practice exam 00:00:00
Module 8 - Monitor, control and completing the project
Introduction & suggested reading 00:00:00
Verifying and issuing a status report 00:00:00
Communication about the project status 00:00:00
Monitor and control meeting 00:00:00
Internal audit 00:00:00
Management review purpose 00:00:00
Management review preparation and execution 00:00:00
Acceptance and implementation closure 00:00:00
Practice exam 00:00:00
Module 9 - Taking the organization for the certification
Introduction & suggested reading 00:00:00
Go for certification or not? 00:00:00
Choose a certification body 00:00:00
Certification process 00:00:00
Stage 1 and Stage 2 audits 00:00:00
Prepare the certification audit 00:00:00
Logistics of the certification audit 00:00:00
Preparing your people for the certification audit 00:00:00
What to expect from the certification auditors 00:00:00
After the certification audit 00:00:00
Practice exam 00:00:00
Module 10 - Maintaining the certification
Introduction & suggested reading 00:00:00
Keeping the certification 00:00:00
Improving the management system 00:00:00
Top management leadership and example 00:00:00
Keep the management system updated 00:00:00
Until the next surveillance audit 00:00:00
What is the surveillance audit 00:00:00
Practice exam 00:00:00
Instructions for taking the exam and obtaining the certificate 00:00:00
STEP 1: Watch video lectures

Video lectures from the course are completely free, and they are organized into 10 modules. Each module has several video lectures and practice quizzes that will help you learn more quickly, as well as a practice exam that will prepare you for the type of questions you can expect on the certification exam. You can see the content of each module in the curriculum above. All the video lectures are pre-recorded, so you can take the course from any location, any time you want, and at your own pace.

The course was developed by Carlos Cruz, who has 30 years of experience helping various organizations including industrial, healthcare, and service companies in the implementation of management systems.

Course instructors are Garry Cornell and Strahinja Stojanovic. Garry has rich experience with ISO standards as a senior manager, consultant, and certification auditor. He has worked with businesses internationally, in a range of different industries, helping them to implement and improve their management standards.

Strahinja has rich experience with ISO 9001, and also with ISO 14001 and OHSAS 18001 as a consultant, certification auditor, and trainer. He is the author of numerous articles on the leading ISO 9001 blog, and also of the ISO 9001 Documentation Toolkit.

<span>STEP 1:</span> Watch video lectures

Type: Online video lectures

Course language: English

STEP 2: Schedule a workshop

Because we believe that the skills for implementing ISO 9001 cannot be learned solely through video lectures, we also prepared a workshop. This workshop is one-day conference delivered either in a classroom in a city near you or online via webinar. During the workshop, you will learn how to use your knowledge in real life through various case studies, role play, etc., and you will learn soft skills that will additionally prepare you for the certification exam as well as for the role of consultant.

Take a look at the locations and times of the workshop and pick the one that suits you the most. If the location or the timing is a problem for you, you can always book for the online classroom.

<span>STEP 2:</span> Schedule a workshop

Duration: 1-day workshop

Type: Online or in a classroom

STEP 3: Pass the online exam

After you go through the video lectures, activity questions, and practice exams, and after you attend the workshop, you are ready for the final step toward your certification – an online certification exam. The exam is done completely online, so you can take it from your home or any other place convenient for you.

After passing the exam, you will receive the certificate, which is your formal proof that you are competent in performing the role of ISO 9001 consultant.

The price of the exam is included in the workshop price, so after you book your workshop you automatically have the right to access the exam.

<span>STEP 3:</span> Pass the online exam

Number of question: 54

Type: Online proctored exam

BONUS: ISO 9001 documentation tutorials

Once you decide to purchase access to the workshop and the exam, you will receive bonus access to our ISO 9001 documentation tutorials. This series of video tutorials will help you fill out the main documents required by ISO 9001, so this is a great resource for you to start your career as an ISO 9001 consultant.

You will have full guidance on how to fill out documents like the Quality Policy, Quality Manual, Quality Objectives, Scope of the Quality Management System, and other mandatory documentation required for ISO 9001 implementation.

<span>BONUS:</span> ISO 9001 documentation tutorials

Number of tutorials: 15

Tutorials language: English

Benefits of getting the certificate

A certificate of competence proves that you attended the eTraining course and that you passed the certification exam. This ensures that you understand and can apply the knowledge you gained in each of the course's modules.

How to get certified?

It's simple:
1) Watch complete videos of all lectures, and answer all practice exams.
2) Attend the workshop.
3) Pass the online exam.

Course Script

If you decide to purchase the exam you will get the PDF script from the course completely free. The script includes everything said in the videos and all activity questions as well as practice exams.

This way, you can access course materials any time you like, making it much easier to practice and prepare for the exam.

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Frequently Asked Questions

No, you can keep the video lectures as long as you like; however, you should try to finish them in 3 to 4 weeks because otherwise, you won’t get enough benefits out of them.

You can access them any time – the lectures module is a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.

None. The course was made in such a way that a beginner in this topic can easily understand it.

Well, we have to make money somehow :). We have video lectures freely available, but to attend the workshop, access the exam, and get the certificate, you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending comparable courses done completely in a classroom. Additionally, when you pay for the certificate, you will be able to download PDF scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can access the content from the video lectures and prepare for the workshop and exam much more easily. You will also receive access to video tutorials that will help you write mandatory documentation.

You can choose to attend the workshop in a classroom provided by one of our training partners in a city near to you, or you can choose to attend it online.

In order to attend the workshop, you must complete all the video lectures.

The exam is done completely online, from your office, your home, or any other place convenient for you. For the exam, we use an online proctoring service – click here to learn more.

After you watch all the video lectures and attend the workshop, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the required minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.

You can access the course using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet connection will also be needed. And, of course, enough time to attend the course.

The materials provided in the course – recorded video lectures, quizzes, readings, and other activities – plus the skills you obtain when attending the workshop, are everything you need to successfully pass the exam and obtain the certificate.

If you decide to purchase the exam, besides getting the access to the workshop, you will also receive a bonus PDF containing scripts from all of the video lectures, activity questions, practice exams, and links to additional reading, plus access to video tutorials that will help you write mandatory documentation.

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