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ISO 9001 Lead Implementer Course
In this online course, you’ll learn everything you need to know about ISO 9001, plus how to become an independent consultant for implementing a Quality Management System according to ISO 20700. This ISO 9001 lead implementer training is made for beginners in quality management and consulting, so no prior knowledge is needed to take this course. The course includes a certificate, approved by ASIC, which proves your expertise in the standard and enhances your consulting practice, as most organizations seek out certified consultants.
The exam from this course is globally recognized proof that you are qualified to perform the role of ISO 9001 consultant or ISO 9001 practitioner. The majority of companies will search for professionals with this kind of formal certificate.
The course is organized into 3 parts: video lectures, a workshop, and an online exam. Each part will bring you closer to becoming a certified ISO 9001 Lead Implementer. Additionally, we will provide you with access to video tutorials for writing ISO 9001 procedures and other mandatory documents to help you to become an independent ISO 9001 implementer.
Strahinja Stojanovic & Garry Cornell
Course language: English
Course Curriculum
| Introduction | |||
| Introduction to the course | 00:00:00 | ||
| Module 1 - Introduction to ISO 9001 | |||
| Introduction & suggested reading | 00:00:00 | ||
| What is ISO 9001? | 01:00:00 | ||
| The structure of ISO 9001 | 03:00:00 | ||
| Quality management principles in ISO 9001 | 02:00:00 | ||
| Introduction to the Quality Management System | 01:30:00 | ||
| Implementing ISO 9001 requirements | 02:30:00 | ||
| Implementing ISO 9001 as a project | 01:00:00 | ||
| Documenting ISO 9001 requirements | 04:00:00 | ||
| ISO 9001 Benefits | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Certification FAQs | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 2 - The planning phase | |||
| Introduction & suggested reading | 00:00:00 | ||
| Understanding your organization and its context [clause 4.1] | 02:30:00 | ||
| Understanding the needs and expectations of interested parties [clause 4.2] | 02:00:00 | ||
| Determining the scope of the QMS [clause 4.3] | 02:00:00 | ||
| Leadership and commitment [clause 5.1] | 02:00:00 | ||
| Quality Policy [clause 5.2] | 01:00:00 | ||
| Organizational roles, responsibilities and authorities [clause 5.3] | 02:30:00 | ||
| Addressing risks and opportunities [clause 6.1] | 03:30:00 | ||
| Quality objectives [clause 6.2] | 02:30:00 | ||
| Resources [clause 7.1] | 02:30:00 | ||
| Competence [clause 7.2] | 01:30:00 | ||
| Awareness [clause 7.3] | 01:30:00 | ||
| Communication [clause 7.4] | 01:30:00 | ||
| Documented information [clause 7.5] | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 3 - Operation | |||
| Introduction & suggested reading | 00:00:00 | ||
| Operational planning and control [clause 8.1] | 04:00:00 | ||
| Requirements for products and services [clause 8.2] | 06:00:00 | ||
| Design and development of planning and inputs [clause 8.3] | 05:30:00 | ||
| Design and development controls, outputs and changes [clause 8.3] | 05:00:00 | ||
| Control of externally provided processes, products and services [clause 8.4] | 03:00:00 | ||
| Control of production and service provision [clauses 8.5 ] | 04:00:00 | ||
| Post production activities [clauses 8.5 and 8.6] | 03:00:00 | ||
| Control of nonconforming outputs [clause 8.7] | 03:30:00 | ||
| Operating the QMS [clause 8] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 4 - The Check and Act phases | |||
| Introduction & suggested reading | 00:00:00 | ||
| Monitoring, measurement, analysis and evaluation [clause 9.1] | 05:00:00 | ||
| Internal audit [clause 9.2] | 03:00:00 | ||
| Management review [clause 9.3] | 04:30:00 | ||
| Nonconformities and corrective actions [clause 10.1] | 04:00:00 | ||
| Continual improvement [clause 10.2] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 5 - Getting the project approved | |||
| Introduction & suggested reading | 00:00:00 | ||
| What is your situation? | 00:00:00 | ||
| For consultants: Get more sales meetings with prospects | 00:00:00 | ||
| How to get the interest of top management in your project? | 00:00:00 | ||
| How to present the project | 00:00:00 | ||
| Other techniques for presenting the project | 00:00:00 | ||
| For consultants: Writing a great proposal | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 6 - Prepare for the implementation | |||
| Introduction & suggested reading | 00:00:00 | ||
| Define the scope of the project | 00:00:00 | ||
| Key stages of the project | 00:00:00 | ||
| Tips for project management | 00:00:00 | ||
| Estimating the project | 00:00:00 | ||
| Communication | 00:00:00 | ||
| Use of tools | 00:00:00 | ||
| Define roles and responsibilities | 00:00:00 | ||
| Project manager beware | 00:00:00 | ||
| Project documentation | 00:00:00 | ||
| Write a Project Plan | 00:00:00 | ||
| Kick-off meeting | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 7 - Implementation of a management system | |||
| Introduction & suggested reading | 00:00:00 | ||
| Executing the project work | 00:00:00 | ||
| Work assignment | 00:00:00 | ||
| Managing work assignments and resources | 00:00:00 | ||
| Enabling smooth project execution | 00:00:00 | ||
| Gathering information and recommending changes | 00:00:00 | ||
| Introducing documentation and changes in day-to-day use | 00:00:00 | ||
| Overcoming the resistance to change | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 8 - Monitor, control and completing the project | |||
| Introduction & suggested reading | 00:00:00 | ||
| Verifying and issuing a status report | 00:00:00 | ||
| Communication about the project status | 00:00:00 | ||
| Monitor and control meeting | 00:00:00 | ||
| Internal audit | 00:00:00 | ||
| Management review purpose | 00:00:00 | ||
| Management review preparation and execution | 00:00:00 | ||
| Acceptance and implementation closure | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 9 - Taking the organization for the certification | |||
| Introduction & suggested reading | 00:00:00 | ||
| Go for certification or not? | 00:00:00 | ||
| Choose a certification body | 00:00:00 | ||
| Certification process | 00:00:00 | ||
| Stage 1 and Stage 2 audits | 00:00:00 | ||
| Prepare the certification audit | 00:00:00 | ||
| Logistics of the certification audit | 00:00:00 | ||
| Preparing your people for the certification audit | 00:00:00 | ||
| What to expect from the certification auditors | 00:00:00 | ||
| After the certification audit | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 10 - Maintaining the certification | |||
| Introduction & suggested reading | 00:00:00 | ||
| Keeping the certification | 00:00:00 | ||
| Improving the management system | 00:00:00 | ||
| Top management leadership and example | 00:00:00 | ||
| Keep the management system updated | 00:00:00 | ||
| Until the next surveillance audit | 00:00:00 | ||
| What is the surveillance audit | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Instructions for taking the exam and obtaining the certificate | 00:00:00 | ||
- With the purchase you get:
- 1-DAY ONLINE WORKSHOP
- Access to documentation tutorials
- Certificate approved by ASIC
- ISO 9001 EBOOK
- Access to course script
- Free exam retake
- Access to practice exam
- Price US$ 1797
Leading international authority in certification of training providers
Video lectures from the course are completely free, and they are organized into 10 modules. Each module has several video lectures and quizzes that will help you learn more quickly, as well as a recap quiz that will prepare you for the type of questions you can expect on the certification exam. You can see the content of each module in the curriculum above. All the video lectures are pre-recorded, so you can take the course from any location, any time you want, and at your own pace.
The course was developed by Carlos Cruz, who has 30 years of experience helping various organizations including industrial, healthcare, and service companies in the implementation of management systems.
Course instructors are Garry Cornell and Strahinja Stojanovic. Garry has rich experience with ISO standards as a senior manager, consultant, and certification auditor. He has worked with businesses internationally, in a range of different industries, helping them to implement and improve their management standards.
Strahinja has rich experience with ISO 9001, and also with ISO 14001 and OHSAS 18001 as a consultant, certification auditor, and trainer. He is the author of numerous articles on the leading ISO 9001 blog, and also of the ISO 9001 Documentation Toolkit.
Type: Online video lectures
Course language: English
Because we believe that the skills for implementing ISO 9001 cannot be learned solely through video lectures, we also prepared a workshop. This one-day workshop is delivered online via webinar. During the workshop, you will learn how to use your knowledge in real life through various case studies, role play, etc., and you will learn soft skills that will additionally prepare you for the certification exam as well as for the role of consultant.
Take a look at the times of the online workshops and pick the one that suits you the most. You can participate from anywhere.
Duration: 1-day workshop
Type: Online webinar
After you go through the video lectures, complete the quizzes, and after you attend the workshop, you are ready for the final step toward your certification – an online certification exam. The exam is done completely online, so you can take it from your home or any other place convenient for you.
After passing the exam, you will receive the certificate, which is your formal proof that you are competent in performing the role of ISO 9001 consultant.
The price of the exam is included in the workshop price, so after you book your workshop you automatically have the right to access the exam.
Number of question: 54
Type: Online proctored exam
Once you decide to purchase access to the workshop and the exam, you will receive bonus access to our ISO 9001 documentation tutorials. This series of video tutorials will help you fill out the main documents required by ISO 9001, so this is a great resource for you to start your career as an ISO 9001 consultant.
You will have full guidance on how to fill out documents like the Quality Policy, Quality Manual, Quality Objectives, Scope of the Quality Management System, and other mandatory documentation required for ISO 9001 implementation.
Number of tutorials: 15
Tutorials language: English
Benefits of getting the certificate
A certificate of competence proves that you attended the eTraining course and that you passed the exam certified by ASIC. This ensures that you understand and can apply the knowledge you gained in each of the course's modules.
How to get certified?
It's simple:
1) Watch complete videos of all lectures, and answer all practice exams.
2) Attend the workshop.
3) Pass the online exam.
Bonuses with the certificate
Once you purchase the certificate, you will receive the following bonuses:
Discover ISO 9001:2015 Through Practical Examples (eBook)
A straightforward way to adapt a QMS to your own business.
Author and experienced quality management consultant Carlos Pereira da Cruz has written this book with one goal in mind: to offer you a practical and straightforward way to adapt your Quality Management System to your business, while meeting the standards of ISO 9001:2015.
Course Script (PDF)
If you decide to purchase the exam you will get the PDF script from the course completely free. The script includes everything said in the videos and all quizzes.
This way, you can access course materials any time you like, making it much easier to practice and prepare for the exam.
Free exam retake
Once you purchase the exam, you will be able to retake it.
This means, if you do not pass the exam on your first attempt, you can retake it one time, free of charge.
There is no mandatory waiting period between the two attempts.
Practice Exam
With the purchase of the exam, you get access to practice exams. You can use these exams to test your knowledge and familiarize yourself with the exam environment.
The results from the practice exam do not have any effect on the results of the final exam.
Course Reviews
Frequently Asked Questions
No, you can keep the video lectures as long as you like; however, you should try to finish them in 3 to 4 weeks because otherwise, you won’t get enough benefits out of them.
You can access them any time – the lectures module is a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.
None. The course was made in such a way that a beginner in this topic can easily understand it.
Well, we have to make money somehow :). We have video lectures freely available, but to attend the workshop, access the exam, and get the certificate, you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending comparable courses done completely in a classroom. Additionally, when you pay for the certificate, you will be able to download PDF scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can access the content from the video lectures and prepare for the workshop and exam much more easily. You will also receive access to video tutorials that will help you write mandatory documentation.
To participate in the online workshop, we will send you a special link to connect to the Zoom. All you need is a computer with microphone and speakers.
In order to attend the workshop, you must complete all the video lectures.
The exam is done completely online, from your office, your home, or any other place convenient for you. For the exam, we use an online proctoring service – click here to learn more.
After you watch all the video lectures and attend the workshop, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the required minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.
You can access the course using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet connection will also be needed. And, of course, enough time to attend the course.
The materials provided in the course – recorded video lectures, quizzes, readings, practice exams, and other activities – plus the skills you obtain when attending the workshop, are everything you need to successfully pass the exam and obtain the certificate.
If you decide to purchase the exam, besides getting access to the workshop, you will also receive a bonus PDF containing scripts from all of the video lectures, quiz questions, links to additional reading, and access to the practice exams, plus access to video tutorials that will help you write the mandatory documentation.
- With the purchase you get:
- 1-DAY ONLINE WORKSHOP
- Access to documentation tutorials
- Certificate approved by ASIC
- ISO 9001 EBOOK
- Access to course script
- Free exam retake
- Access to practice exam
- Price US$ 1797
Leading international authority in certification of training providers
