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  • 11 MODULES
  • COURSE DURATION: 20 hours
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  • 1-Day online or classroom workshop
  • Certificate approved by Exemplar global
  • Access to course script
  • Price US$ 1697

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ISO 9001:2015 Lead Auditor Course

In this online course you’ll learn everything you need to know about ISO 9001, but also how to become qualified certification auditor of quality management system. The course is made for beginners in quality management and certification audit, and no prior knowledge is needed to take this course.

Exam from this course is certified by Exemplar Global (formerly RABQSA). After passing the exam you will receive a certificate proving that you attained competencies for Quality Management System, Auditing and Leading Management Systems Audit Teams.

The course is organized in 3 parts – video lectures, workshop and online exam. Each part will bring you closer to becoming certified certification auditor for ISO 9001. Please see below for the explanation of each part of the course, as well as how it will prepare you for becoming certified ISO 9001 lead auditor.

Course Curriculum

Introduction
Introduction to the course 00:00:00
Module 1 - Introduction to ISO 9001
Introduction & suggested reading 00:00:00
What is ISO 9001? 01:00:00
The structure of ISO 9001 03:00:00
Quality management principles in ISO 9001 02:00:00
Introduction to the Quality Management System 01:30:00
Implementing ISO 9001 requirements 02:30:00
Implementing ISO 9001 as a project 01:00:00
Documenting ISO 9001 requirements 04:00:00
ISO 9001 Benefits 04:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 2 - The planning phase
Introduction & suggested reading 00:00:00
Understanding your organization and its context [clause 4.1] 02:30:00
Understanding the needs and expectations of interested parties [clause 4.2] 02:00:00
Determining the scope of the QMS [clause 4.3] 02:00:00
Leadership and commitment [clause 5.1] 02:00:00
Quality Policy [clause 5.2] 01:00:00
Organizational roles, responsibilities and authorities [clause 5.3] 02:30:00
Addressing risks and opportunities [clause 6.1] 03:30:00
Quality objectives [clause 6.2] 02:30:00
Resources [clause 7.1] 02:30:00
Competence [clause 7.2] 01:30:00
Awareness [clause 7.3] 01:30:00
Communication [clause 7.4] 01:30:00
Documented information [clause 7.5] 04:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 3 - Operation
Introduction & suggested reading 00:00:00
Operational planning and control [clause 8.1] 04:00:00
Requirements for products and services [clause 8.2] 06:00:00
Design and development of planning and inputs [clause 8.3] 05:30:00
Design and development controls, outputs and changes [clause 8.3] 05:00:00
Control of externally provided processes, products and services [clause 8.4] 03:00:00
Control of production and service provision [clauses 8.5 ] 04:00:00
Post production activities [clauses 8.5 and 8.6] 03:00:00
Control of nonconforming outputs [clause 8.7] 03:30:00
Operating the QMS [clause 8] 02:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 4 - The Check and Act phases
Introduction & suggested reading 00:00:00
Monitoring, measurement, analysis and evaluation [clause 9.1] 05:00:00
Internal audit [clause 9.2] 01:30:00
Management review [clause 9.3] 04:30:00
Nonconformities and corrective actions [clause 10.1] 04:00:00
Continual improvement [clause 10.2] 02:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 5 - Auditing basics
Introduction & suggested reading 00:00:00
Auditor assumptions 01:00:00
Techniques for finding evidence 03:30:00
Sampling the records 01:30:00
Interviewing techniques 03:30:00
The audit findings 00:30:00
Nonconformities 01:00:00
Observations 00:30:00
Internal vs. external audit 01:00:00
Annual audit program 03:00:00
Audit plan for an individual audit 02:00:00
Creation of the checklist 02:30:00
Internal audit report 00:30:00
Corrective action follow up 00:30:00
Recording the evidence 02:00:00
Practice exam 00:00:00
Module 6 - Understanding auditing standards
Introduction & suggested reading 00:00:00
What is certification? 00:00:00
Certification process 00:00:00
Certification of integrated management systems 00:00:00
Introduction to accreditation and ISO 17021 00:00:00
Competences of lead auditors required by ISO 17021-1 00:00:00
Introduction to International Accreditation Forum (IAF) documents 00:00:00
Introduction to ISO 19011 00:00:00
Principles of auditing 00:00:00
Practice Exam 00:00:00
Module 7 - Understanding audit roles and responsibilities
Introduction & suggested reading 00:00:00
Audit Team Leader / Lead Auditor 00:00:00
Auditor 00:00:00
Technical Specialist 00:00:00
Certification Reviewer 00:00:00
Audit Client 00:00:00
Management Team 00:00:00
Auditee 00:00:00
Hosts / Guides 00:00:00
Practice exam 00:00:00
Module 8 - Planning the audit
Introduction & suggested reading 00:00:00
Audit criteria and objectives 00:00:00
Audit scope 00:00:00
Selecting audit methods 00:00:00
Sampling evidence in audits 00:00:00
Types of remote auditing techniques 00:00:00
Deciding when to use remote auditing techniques 00:00:00
Planning the use of remote auditing techniques 00:00:00
Selecting the audit team 00:00:00
Managing audit risks 00:00:00
Preparing the audit plan 00:00:00
Allocating audit activities to auditors 00:00:00
Making contact with the audit client 00:00:00
Preparation of audit resources 00:00:00
Practice exam 00:00:00
Module 9 - Managing the audit process
Introduction & suggested reading 00:00:00
Opening meeting 00:00:00
Managing site visits 00:00:00
Interviews 00:00:00
Audit evidence requests 00:00:00
Debriefing sessions 00:00:00
Dealing with conflicts 00:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Module 10 - Managing your audit team
Introduction & suggested reading 00:00:00
The importance of managing your audit team 00:00:00
Communication with the team before the audit 00:00:00
Managing audit progress 00:00:00
Team meetings 00:00:00
Managing audit findings 00:00:00
Managing audit records 00:00:00
What to do when you hit problems 00:00:00
Evaluating your audit management 00:00:00
Practice exam 00:00:00
Module 11 - Completing a successful audit
Introduction & suggested reading 00:00:00
Audit findings 00:00:00
How to reach audit conclusions 00:00:00
Planning the closing meeting 00:00:00
Holding an effective closing meeting 00:00:00
Dealing with feedback at closing meetings 00:00:00
Effective audit report writing 00:00:00
Post-audit activities, corrections, and correction actions 00:00:00
Certification review process 00:00:00
Related documentation 00:00:00
Practice exam 00:00:00
Instructions for taking the exam and obtaining the certificate 00:00:00
STEP 1: Watch video lectures

Video lectures from the course are completely free and they are organized into 11 modules, where each module has several video lectures and activities that will help you learn quickly, as well as a practice exam that will prepare you for the certification exam. You can see the content of each module in the curriculum above. All the video lectures are pre-recorded, so you can take the course from anywhere, at any time for your convenience.

The course instructors are Strahinja Stojanovic and Garry Cornell. Garry has rich experience with ISO standards as a senior manager, consultant, and certification auditor. He has worked with businesses internationally, in a range of different industries, helping them to implement and improve their management standards. Strahinja has rich experience with ISO 9001, but also with ISO 14001 and OHSAS 18001 as a consultant, certification auditor, and trainer. He is the author of numerous articles in the leading ISO 9001 blog, and also of the ISO 9001 Documentation Toolkit.

<span>STEP 1:</span> Watch video lectures

Type: Online video lectures

Course language: English

STEP 2: Attend a workshop

Since we believe skills for conducting certification audit cannot be learned solely through video lectures, we additionally prepared the workshop. The workshop is delivered either in a classroom in a city near you, or online via webinar – it lasts one day and through this interactive session you will get practical knowledge about conducting certification audit through various case studies, role plays etc. Through this workshop you will attain soft skills that will additionally prepare you for the certification exam as well as for the role of certification auditor.

Take a look at the locations and timing of a workshop and pick the one that suits you the most. If the location or the timing are problem for you, you can always book the online workshop – you can attend the online workshop conveniently from your home or your office.

<span>STEP 2:</span> Attend a workshop

Duration: 1-day workshop

Type: Online or in a classroom

Workshop language: English

STEP 3: Pass the online exam

After you go through the video lectures and you attend the workshop, you are ready for the final step toward your certification – an online certification exam. The exams is done completely online so you can take it from your home, or any other place convenient for you.

The exam is certified by Exemplar Global (formerly RABQSA) and the certificate you receive after you pass the exam is globally recognized proof that you are competent for conducting the certification audit of ISO 9001.

The price of the exam is included in workshop price so after you book your workshop you will get the access to the exam as well.

<span>STEP 3:</span> Pass the online exam

Number of question: 79

Type: Online proctored exam

Exam language: English

Benefits of getting the certificate

Certificate of competence proves that you attended the eTraining course, and that you passed the exam certified by Exemplar Global (formerly RABQSA). This ensures that you understand and can apply the knowledge you gained in each of the course's modules.

How to get certified?

It's simple:
1) Watch complete videos of all lectures, and answer all practice exams.
2) Attend the workshop.
3) Pass the online exam.

Course Script

If you decide to purchase the exam you will get the PDF script from the course completely free. The script includes everything said in the videos and all activity questions as well as practice exams.

This way, you can access course materials any time you like, making it much easier to practice and prepare for the exam.

Course Reviews

  1. i am still at module 5…but it really made me understand and appreciate iso more…will feedback again once i am done…thank you so much for this free on line lectures…

    5

Frequently Asked Questions

No, you can the video lectures as long as you like; however, you should try to finish them in 3 to 4 weeks because otherwise, you won’t get enough benefits out of it.

You can access them any time – the lectures is a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.

None. The course was made in such a way that a beginner in this topic can easily understand it.

Well, we have to make money somehow :). We have video lectures freely available, but to attend the workshop, access the exam and get the certificate you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending comparable courses done completely in a classroom. Additionally, when you pay for the certificate, you will be able to download a PDF scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can access the content from the course and prepare for the workshop and exam much more easily.

You can choose to attend the workshop in a classroom provided by one of our training partners in a city near to you, or you can choose to attend it online.

In order to attend the workshop you must complete all the video lectures.

The exam is completely done online, from your office, your home, or any other place convenient for you. For the exam we use an online proctoring service – click here to learn more.

After you watch all the video lectures and attend the workshop, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the required minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.

You can access the course using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet connection will also be needed. And, of course, enough time to attend the course.

The materials provided in the course – recorded video lectures, quizzes, readings, and other activities plus the skills you obtain when attending the workshop are everything you need to successfully pass the exam and obtain the certificate.

If you decide to purchase the exam, besides getting the access to the workshop, you will also receive a bonus PDF containing scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can prepare for the exam much more easily.

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