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ISO 9001 Lead Auditor Course
In this online course you’ll learn everything you need to know about ISO 9001, but also how to become qualified certification auditor of quality management system. ISO 9001 Lead Auditor Course is made for beginners in quality management and certification audit, and no prior knowledge is needed to take this auditor course.
Exam from this course is certified by ASIC. After passing the exam you will receive a certificate proving that you attained competencies for Quality Management System, Auditing and Leading Management Systems Audit Teams.
ISO 9001 Lead Auditor Course is organized in 3 parts – video lectures, workshop and online exam. Each part will bring you closer to becoming certified certification auditor for ISO 9001. Please see below for the explanation of each part of the course, as well as how it will prepare you for becoming certified ISO 9001 lead auditor.
Strahinja Stojanovic & Garry Cornell
Course language: English
Course Curriculum
| Introduction | |||
| Introduction to the course | 00:00:00 | ||
| Module 1 - Introduction to ISO 9001 and quality management systems | |||
| Introduction & suggested reading | 00:00:00 | ||
| What is ISO 9001? | 01:00:00 | ||
| The structure of ISO 9001 | 03:00:00 | ||
| Quality management principles in ISO 9001 | 02:00:00 | ||
| Introduction to the Quality Management System | 01:30:00 | ||
| Implementing ISO 9001 requirements | 02:30:00 | ||
| Implementing ISO 9001 as a project | 01:00:00 | ||
| Documenting ISO 9001 requirements | 04:00:00 | ||
| ISO 9001 Benefits | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Certification FAQs | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 2 - The planning phase | |||
| Introduction & suggested reading | 00:00:00 | ||
| Understanding your organization and its context [clause 4.1] | 02:30:00 | ||
| Understanding the needs and expectations of interested parties [clause 4.2] | 02:00:00 | ||
| Determining the scope of the QMS [clause 4.3] | 02:00:00 | ||
| Leadership and commitment [clause 5.1] | 02:00:00 | ||
| Quality Policy [clause 5.2] | 01:00:00 | ||
| Organizational roles, responsibilities and authorities [clause 5.3] | 02:30:00 | ||
| Addressing risks and opportunities [clause 6.1] | 03:30:00 | ||
| Quality objectives [clause 6.2] | 02:30:00 | ||
| Resources [clause 7.1] | 02:30:00 | ||
| Competence [clause 7.2] | 01:30:00 | ||
| Awareness [clause 7.3] | 01:30:00 | ||
| Communication [clause 7.4] | 01:30:00 | ||
| Documented information [clause 7.5] | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 3 – Quality management operation | |||
| Introduction & suggested reading | 00:00:00 | ||
| Operational planning and control [clause 8.1] | 04:00:00 | ||
| Requirements for products and services [clause 8.2] | 06:00:00 | ||
| Design and development of planning and inputs [clause 8.3] | 05:30:00 | ||
| Design and development controls, outputs and changes [clause 8.3] | 05:00:00 | ||
| Control of externally provided processes, products and services [clause 8.4] | 03:00:00 | ||
| Control of production and service provision [clauses 8.5 ] | 04:00:00 | ||
| Post production activities [clauses 8.5 and 8.6] | 03:00:00 | ||
| Control of nonconforming outputs [clause 8.7] | 03:30:00 | ||
| Operating the QMS [clause 8] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 4 - The Check and Act phases | |||
| Introduction & suggested reading | 00:00:00 | ||
| Monitoring, measurement, analysis and evaluation [clause 9.1] | 05:00:00 | ||
| Internal audit [clause 9.2] | 01:30:00 | ||
| Management review [clause 9.3] | 04:30:00 | ||
| Nonconformities and corrective actions [clause 10.1] | 04:00:00 | ||
| Continual improvement [clause 10.2] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 5 - Auditing basics | |||
| Introduction & suggested reading | 00:00:00 | ||
| Auditor assumptions | 01:00:00 | ||
| Techniques for finding evidence | 03:30:00 | ||
| Sampling the records | 01:30:00 | ||
| Interviewing techniques | 03:30:00 | ||
| The audit findings | 00:30:00 | ||
| Nonconformities | 01:00:00 | ||
| Observations | 00:30:00 | ||
| Internal vs. external audit | 01:00:00 | ||
| Annual audit program | 03:00:00 | ||
| Audit plan for an individual audit | 02:00:00 | ||
| Creation of the checklist | 02:30:00 | ||
| Internal audit report | 00:30:00 | ||
| Corrective action follow up | 00:30:00 | ||
| Recording the evidence | 02:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 6 - Understanding auditing standards | |||
| Introduction & suggested reading | 00:00:00 | ||
| What is certification? | 00:00:00 | ||
| Certification process | 00:00:00 | ||
| Certification of integrated management systems | 00:00:00 | ||
| Introduction to accreditation and ISO 17021 | 00:00:00 | ||
| Competences of lead auditors required by ISO 17021-1 | 00:00:00 | ||
| Introduction to International Accreditation Forum (IAF) documents | 00:00:00 | ||
| Introduction to ISO 19011 | 00:00:00 | ||
| Principles of auditing | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 7 - Understanding audit roles and responsibilities | |||
| Introduction & suggested reading | 00:00:00 | ||
| Audit Team Leader / Lead Auditor | 00:00:00 | ||
| Auditor | 00:00:00 | ||
| Technical Specialist | 00:00:00 | ||
| Certification Reviewer | 00:00:00 | ||
| Audit Client | 00:00:00 | ||
| Management Team | 00:00:00 | ||
| Auditee | 00:00:00 | ||
| Hosts / Guides | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 8 - Planning the audit | |||
| Introduction & suggested reading | 00:00:00 | ||
| Audit criteria and objectives | 00:00:00 | ||
| Audit scope | 00:00:00 | ||
| Selecting audit methods | 00:00:00 | ||
| Sampling evidence in audits | 00:00:00 | ||
| Types of remote auditing techniques | 00:00:00 | ||
| Deciding when to use remote auditing techniques | 00:00:00 | ||
| Planning the use of remote auditing techniques | 00:00:00 | ||
| Selecting the audit team | 00:00:00 | ||
| Managing audit risks | 00:00:00 | ||
| Preparing the audit plan | 00:00:00 | ||
| Allocating audit activities to auditors | 00:00:00 | ||
| Making contact with the audit client | 00:00:00 | ||
| Preparation of audit resources | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 9 - Managing the audit process | |||
| Introduction & suggested reading | 00:00:00 | ||
| Opening meeting | 00:00:00 | ||
| Managing site visits | 00:00:00 | ||
| Interviews | 00:00:00 | ||
| Audit evidence requests | 00:00:00 | ||
| Debriefing sessions | 00:00:00 | ||
| Dealing with conflicts | 00:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 10 - Managing your audit team | |||
| Introduction & suggested reading | 00:00:00 | ||
| The importance of managing your audit team | 00:00:00 | ||
| Communication with the team before the audit | 00:00:00 | ||
| Managing audit progress | 00:00:00 | ||
| Team meetings | 00:00:00 | ||
| Managing audit findings | 00:00:00 | ||
| Managing audit records | 00:00:00 | ||
| What to do when you hit problems | 00:00:00 | ||
| Evaluating your audit management | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 11 - Completing a successful audit | |||
| Introduction & suggested reading | 00:00:00 | ||
| Audit findings | 00:00:00 | ||
| How to reach audit conclusions | 00:00:00 | ||
| Planning the closing meeting | 00:00:00 | ||
| Holding an effective closing meeting | 00:00:00 | ||
| Dealing with feedback at closing meetings | 00:00:00 | ||
| Effective audit report writing | 00:00:00 | ||
| Post-audit activities, corrections, and correction actions | 00:00:00 | ||
| Certification review process | 00:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Instructions for taking the exam and obtaining the certificate | 00:00:00 | ||
- With the purchase you get:
- 1-DAY ONLINE WORKSHOP
- Certificate approved by ASIC
- ISO 9001 INTERNAL AUDIT CHECKLIST
- Access to course script
- Free exam retake
- Access to practice exam
- Price US$ 1797
Leading international authority in certification of training providers
Video lectures from the course are completely free and they are organized into 11 modules, where each module contains several video lectures and quizzes for enhancing your skills and to help you get ready for certification audits of a management system. You can see the content of each module in the curriculum above. All the video lectures are pre-recorded, so you can take the course from anywhere, at any time for your convenience.
The course instructors are Strahinja Stojanovic and Garry Cornell. Garry has rich experience with ISO standards as a senior manager, consultant, and certification auditor. He has worked with businesses internationally, in a range of different industries, helping them to implement and improve their quality management system. Strahinja has rich experience with ISO 9001 training, consulting and certification, but also with other standards like ISO 14001 and OHSAS. He is the author of numerous articles in the leading ISO 9001 blog, and also of the ISO 9001 Documentation Toolkit.
Type: Online video lectures
Course language: English
Since we believe skills for conducting certification audit of a quality management system cannot be learned solely through video lectures, we additionally prepared the workshop. The workshop is delivered online via webinar – it lasts one day and through this interactive session you will get practical knowledge about the whole certification audit process through various case studies, role plays etc. Through this workshop you will attain soft skills that will additionally prepare you for the certification exam as well as for the role of certification auditor.
Take a look at the timing of a workshop and pick the one that suits you the most – you can attend the online workshop conveniently from your home or your office.
Duration: 1-day workshop
Type: Online webinar
Workshop language: English
After you go through the video lectures and you attend the workshop, you are ready for the final step toward your certification – an online certification exam. The exam is done completely online so you can take it from your home, or any other place convenient for you.
The exam is certified by ASIC and the certificate you receive after you pass the exam is globally recognized proof that you are competent for conducting the certification audit of a quality management system according to ISO 9001.
The price of the exam is included in workshop price so after you book your workshop you will get the access to the exam as well.
Number of question: 92
Type: Online proctored exam
Exam language: English
Benefits of getting the certificate
Certificate of competence proves that you attended the auditor course, and that you passed the exam certified by ASIC. This ensures that you understand and can apply the knowledge you gained in each of the course's modules.
How to get certified?
It's simple:
1) Watch complete videos of all lectures, and answer all practice exams.
2) Attend the workshop.
3) Pass the online exam.
Bonuses with the certificate
Once you purchase the certificate, you will receive the following bonuses:
Internal Audit Checklist (Word document)
The Internal Audit Checklist is the list of questions required to ensure the management system is implemented and maintained. The listing includes more than 100 questions to ensure each requirement of the ISO 9001 standard is implemented and maintained within the Quality Management System, and includes the ability for the company to add additional questions to suit additional company needs.
Course Script (PDF)
If you decide to purchase the exam you will get the PDF script from the course completely free. The script includes everything said in the videos and all quizzes.
This way, you can access auditor training materials any time you like, making it much easier to practice and prepare for the exam.
Free exam retake
Once you purchase the exam, you will be able to retake it.
This means, if you do not pass the exam on your first attempt, you can retake it one time, free of charge.
There is no mandatory waiting period between the two attempts.
Practice Exam
With the purchase of the exam, you get access to practice exams. You can use these exams to test your knowledge and familiarize yourself with the exam environment.
The results from the practice exam do not have any effect on the results of the final exam.
Course Reviews
Frequently Asked Questions
No, you can attend the auditor training video lectures as long as you like; however, you should try to finish them in 3 to 4 weeks because otherwise, you won’t get enough benefits out of it.
You can access them any time – the lectures are a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.
None. The course was made in such a way that a beginner without any pre-knowledge of a quality management system can easily understand it.
Well, we have to make money somehow :). We have video lectures freely available, but to attend the workshop, access the exam and get the certificate you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending comparable courses done completely in a classroom. Additionally, when you pay for the certificate, you will be able to download a PDF scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can access the content from the course and prepare for the workshop and exam much more easily.
To participate in the online workshop, we will send you a special link to connect to the Zoom. All you need is a computer with microphone and speakers.
In order to attend the workshop you must complete all the video lectures.
The exam is completely done online, from your office, your home, or any other place convenient for you. For the exam we use an online proctoring service – click here to learn more.
After you watch all the video lectures and attend the workshop, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the required minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.
You can access the online auditor training using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet connection will also be needed. And, of course, enough time to attend the course.
The materials provided in the course – recorded video lectures, quizzes, readings, practice exams, and other activities – plus the skills you obtain when attending the workshop, are everything you need to successfully pass the exam and obtain the certificate.
If you decide to purchase the exam, besides getting access to the workshop, you will also receive a bonus PDF containing scripts from all of the video lectures, quiz questions, links to additional reading, and access to the practice exams. This way, you can prepare for the exam much more easily.
To find out how to become a certified ISO 9001 lead auditor, see this article.
- With the purchase you get:
- 1-DAY ONLINE WORKSHOP
- Certificate approved by ASIC
- ISO 9001 INTERNAL AUDIT CHECKLIST
- Access to course script
- Free exam retake
- Access to practice exam
- Price US$ 1797
Leading international authority in certification of training providers
