- With the purchase you get:
- CERTIFICATE APPROVED BY EXEMPLAR GLOBAL
- ISO 9001 EBOOK
- Access to course script
- Free exam retake
- Access to practice exam
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ISO 9001 Foundations Course
In this online course you’ll learn everything you need to know about ISO 9001, including all the requirements and best practices for compliance. The course is made for beginners in quality management and ISO standards, and no prior knowledge is needed to take this course.
Exam from this course is certified by Exemplar Global (formerly RABQSA). After passing the exam you will receive a certificate proving that you attained Quality Management System competency.
The course is organized into 4 modules, where each module has several video lectures and quizzes that will help you learn more quickly, as well as a recap quiz that will prepare you for the certification exam – please see below for the content of each module. All the video lectures are pre-recorded, so you can take the course from anywhere, at any time for your convenience.
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- The total course duration, including the reading of required materials, is approximately 8 hours.
- Materials provided in the course (video lectures, articles, and practice exams) are everything you need to successfully pass the certification exam.
- There is no time limit for taking the course, but it is recommended that you finish it within one week’s time.
- Access to this course and the quizzes is completely free; the fee for the certification exam is US$ 249 – after you pass the exam we’ll send you your certificate in a matter of days.
- After you purchase the exam, you will receive the (eBook) Discover ISO 9001:2015 Through Practical Examples, and a bonus PDF containing scripts from all of the video lectures and quizzes, links to additional reading, and access to the practice exams.
- Course instructor: Strahinja Stojanovic
- Course language: English
Course Curriculum
| Introduction | |||
| Introduction to the course | 03:30:00 | ||
| Module 1 - Introduction to ISO 9001 | |||
| Introduction & suggested reading | 00:00:00 | ||
| What is ISO 9001? | 01:00:00 | ||
| The structure of ISO 9001 | 03:00:00 | ||
| Quality management principles in ISO 9001 | 02:00:00 | ||
| Introduction to the Quality Management System | 01:30:00 | ||
| Implementing ISO 9001 requirements | 02:30:00 | ||
| Implementing ISO 9001 as a project | 01:00:00 | ||
| Documenting ISO 9001 requirements | 04:00:00 | ||
| ISO 9001 Benefits | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Certification FAQs | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 2 - The planning phase | |||
| Introduction & suggested reading | 00:00:00 | ||
| Understanding your organization and its context [clause 4.1] | 02:30:00 | ||
| Understanding the needs and expectations of interested parties [clause 4.2] | 02:00:00 | ||
| Determining the scope of the QMS [clause 4.3] | 02:00:00 | ||
| Leadership and commitment [clause 5.1] | 02:00:00 | ||
| Quality Policy [clause 5.2] | 01:00:00 | ||
| Organizational roles, responsibilities and authorities [clause 5.3] | 02:30:00 | ||
| Addressing risks and opportunities [clause 6.1] | 03:30:00 | ||
| Quality objectives [clause 6.2] | 02:30:00 | ||
| Resources [clause 7.1] | 02:30:00 | ||
| Competence [clause 7.2] | 01:30:00 | ||
| Awareness [clause 7.3] | 01:30:00 | ||
| Communication [clause 7.4] | 01:30:00 | ||
| Documented information [clause 7.5] | 04:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 3 - Operation | |||
| Introduction & suggested reading | 00:00:00 | ||
| Operational planning and control [clause 8.1] | 04:00:00 | ||
| Requirements for products and services [clause 8.2] | 06:00:00 | ||
| Design and development of planning and inputs [clause 8.3] | 05:30:00 | ||
| Design and development controls, outputs and changes [clause 8.3] | 05:00:00 | ||
| Control of externally provided processes, products and services [clause 8.4] | 03:00:00 | ||
| Control of production and service provision [clauses 8.5 ] | 04:00:00 | ||
| Post production activities [clauses 8.5 and 8.6] | 03:00:00 | ||
| Control of nonconforming outputs [clause 8.7] | 03:30:00 | ||
| Operating the QMS [clause 8] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Module 4 - The Check and Act phases | |||
| Introduction & suggested reading | 00:00:00 | ||
| Monitoring, measurement, analysis and evaluation [clause 9.1] | 05:00:00 | ||
| Internal audit [clause 9.2] | 03:00:00 | ||
| Management review [clause 9.3] | 04:30:00 | ||
| Nonconformities and corrective actions [clause 10.1] | 04:00:00 | ||
| Continual improvement [clause 10.2] | 02:00:00 | ||
| Related documentation | 00:00:00 | ||
| Recap quiz | 00:00:00 | ||
| Instructions for taking the exam and obtaining the certificate | 00:00:00 | ||
Benefits of getting the certificate
Certificate of competence proves that you attended the eTraining course, and that you passed the exam certified by Exemplar Global (formerly RABQSA). This ensures that you understand and can apply the knowledge you gained in each of the course's modules.
How to get certified?
It's simple:
1) Watch complete videos of all lectures, and answer all practice exams.
2) Pass the online certification exam.
Bonuses with the certificate
Once you purchase the certificate, you will receive the following bonuses:
Discover ISO 9001:2015 Through Practical Examples (eBook)
A straightforward way to adapt a QMS to your own business.
Author and experienced quality management consultant Carlos Pereira da Cruz has written this book with one goal in mind: to offer you a practical and straightforward way to adapt your Quality Management System to your business, while meeting the standards of ISO 9001:2015.
Course Script (PDF)
If you decide to purchase the exam you will get the PDF script from the course completely free. The script includes everything said in the videos and all quizzes.
This way, you can access course materials any time you like, making it much easier to practice and prepare for the exam.
Free exam retake
Once you purchase the exam, you will be able to retake it.
This means, if you do not pass the exam on your first attempt, you can retake it one time, free of charge.
There is no mandatory waiting period between the two attempts.
Practice Exam
With the purchase of the exam, you get access to practice exams. You can use these exams to test your knowledge and familiarize yourself with the exam environment.
The results from the practice exam do not have any effect on the results of the final exam.
Course Reviews
Frequently Asked Questions
No, you can attend the course as long as you like; however, you should try to finish it in a couple of weeks because otherwise, you won’t get enough benefits out of it.
You can access it any time – the course is a combination of recorded video lectures, quizzes, reading, and other activities, and because all those materials are readily available, you can access them at a time that is convenient for you.
None. The course was made in such a way that a beginner in this topic can easily understand it.
Well, we have to make money somehow :). We have made most of the course freely available, but to access the exam and get the certificate you’ll have to pay a fee – by the way, this fee is by far smaller than the fee for attending the classroom-type course. Additionally, when you pay for the certificate, you will be able to download a PDF scripts from all of the video lectures, activity questions, practice exams, and links to additional reading. This way, you can access the content from the course and prepare for the exam much more easily.
The exam, as well as the whole course, is completely done online, from your office, your home, or any other place convenient for you. For the exam we use an online proctoring service – click here to learn more.
After you finish attending the course, you can go for the exam – if you finish this exam successfully, i.e., if your score is above the minimum, then you will receive the certificate. By the way, during the exam we use an online proctoring service that will ask for proof of your identity, and make sure that you have taken the exam with no external help. Click here to learn more about online proctoring.
The course is a combination of recorded video lectures, quizzes, reading, and other activities – the course takes you through all these materials in an optimal way.
You can access the course using your PC, Mac, or mobile device, using any major browser (i.e., Chrome, Mozilla, Internet Explorer, Safari); a broadband Internet connection will also be needed. And, of course, enough time to attend the course.
The materials provided in the course – recorded video lectures, quizzes, readings, practice exams, and other activities – are everything you need to successfully pass the exam and obtain the certificate. The best part is: they are completely free with unlimited access!
If you decide to purchase the exam, you will receive a bonus PDF containing scripts from all of the video lectures, quiz questions, links to additional reading, and access to the practice exams. This way, you can prepare for the exam much more easily.
